Make your employees productive
by giving them access to a
full service

IT Help Desk


Until now only large organisations had the luxury to maintain a service desk to answer questions and help sort out problems often faced by the staff users.

In a successful organization everyone needs to perform efficiently and be fluent in the use of office tools they have been provided to
perform their job functions.

With our IT Help Desk phone line, a subject area expert is always a phone call away 24 hours a day 7 days a week and will help your
staff to get the job done.

You can request help by phone, or alternatively, registerd users can create a trouble ticket usering our web system and request help over internet chat at


Our IT Help Desk provides support with software use and other problems over the phone 27/7, and where needed on a pre-arranged basis we can perform remote network repairs over the Internet, or even provide a technician to vist you at your location.

  • PC Networking and Local Area Networks(LANs)
  • Network Connectivity Configuration
  • Wireless
  • Wireless 802.11 Connections
  • PDA's-Palm OS
    and Windows OS
  • Blackberry
  • Printers, Drivers and Queues
  • General PC Hardware Diagnosis
  • Database Connectivity
  • Microsoft Windows XP
  • Microsoft Windows 2000
  • Microsoft Windows NT
  • Linux
  • Free BSd
  • Sun OS
Networks

Operating Systems

Other Areas
Of Expertise
  • Office 2000/XP/2003
  • Lotus Smartsuite for windows
  • Open Office
  • Outlook 2000/XP/2003
  • MS Access 2000/XP/2003
  • SQL Server

We can also extend support where there is a need to do direct on-site visits. Or where the client requires to have an item looked at by our Technicians, we accept pre-arranged delivery of items to our workshop.